Student Complaint and Grievance Procedure
If a student or any group of students has a complaint or any controversy, misunderstanding, or dispute arising from the interpretation, application, or observation of any policies or procedures of the Licensed Vocational Nursing Program, it is encouraged the students meet with the instructor and every effort be made to settle any dispute among the individual parties.
If efforts for resolution are not successful, the aggrieved parties should bring the matter to the Director of Nursing for an informal meeting within five days of the alleged incident. All parties and complaints will be heard and the Director of Nursing will make a decision regarding the resolution of the grievance.
If the decision of the Director is not satisfactory, the aggrieved participants may request, in writing within five days of the informal hearing, a formal hearing with the Director of Nursing and the Administrator of Ukiah Adult School. The Administrator will submit a written decision on the grievance to all parties concerned within five days of the formal hearing
Students may always contact the Board of Vocational Nursing and Psychiatric Technicians regarding any concerns about the program.
Board of Vocational Nursing and Psychiatric Technicians
2535 Capitol Oaks Drive, Suite 205
Sacramento, CA 95833
916/263/7800
